Contact

Talk to the people who keep the alley

A message that reaches the clipboard is better than a message that reaches a sales queue. Write to IPLATFORM TECHNOLOGY PTE. LTD. about a deployment, a patch run or a cutover sitting, and the reply will come from an engineer who has stood in the room rather than a desk that has only seen the brochure.

Send a note

Tell us what is being installed, when it needs to be live and where it currently sits. The form opens a prepared email to submissions@iplatformtech.com so your message arrives with the subject and body intact.

This form does not store anything on a server. It opens your own email client with the message filled in, and you send it from there.

Facility address

IPLATFORM TECHNOLOGY PTE. LTD.

33 Ubi Avenue 3, #07-65 Vertex, Singapore 408868, Singapore (SG)

Business hours

Monday to Friday, 9.00am to 6.00pm Singapore time.

Cutover sittings are booked outside these hours and confirmed in writing before the night.

Visiting the alley

Walkthroughs are by appointment so the aisle is not crowded during a build. Ask for a slot when you write and we will confirm a quiet window.

Three questions we hear most

Short answers, written the way we would say them in the room.

Sometimes, and it depends on the bay rather than the calendar. A deployment ticket bay has to be free and the elevation drawing has to be readable before hardware arrives. Write with the rack count and the ready date and we will tell you honestly whether the alley can hold it.

Yes. The clipboard exists partly so remote clients can follow a build without standing in the aisle. Every stub becomes a short written thread, and you sign off when the paper matches the room. Distance changes the reading, not the method.

The rollback line is agreed and signed before the first command, so the answer is already in the plan. We stop, roll back to the line, observe the old set until it is stable, and write the reason into the sitting note. A rollback is a completed step, not a failure.

IPLATFORM TECHNOLOGY PTE. LTD. opens its cutover window in the cold aisle and walks every client through the plan aloud before a single service is touched.